We are excited to announce the launch of our new digital warranty management system on AD24, going live on 19 January 2026. This upgrade is designed to simplify your warranty process, enhance visibility, and minimize downtime across your fleet. It builds on our growing customer support portal, giving you access to essential tools such as real-time status updates.
Key Benefits for Your Operation
From 19th January, simply log in to AD24* to submit your claims and service requests via the Customer Support Centre tile. No technical setup is required, and we’ll provide step-by-step guides to support the transition.
* AD24 account required. For access, request an account
AD Enviro bodied BYD E-Bus Electrical systems
Our multiplex system, which has been designed to seamlessly operate in conjunction with the electrical architecture of the BYD chassis system, has led to a significant change in structure to the communication networks.
With the driver instrumentation on the chassis communication network, it is now necessary to utilise the Actia Basic XS interface with MultiMux to interrogate the system, monitor operation and utilise the auxiliary body warning light panel in the driver’s cab.
Wiring schematics now span across both body and chassis to follow the power supplies back to the 24 volt source, this requires a higher level of knowledge and understanding to break the system down into manageable sections.
Assessments are used for each part of the course to help track progress and results can be provided to the employer, 80% pass rate required on assessment.
