19th January 2026 - Introducing Our New Digital Warranty Management System

We are excited to announce the launch of our new digital warranty management system on AD24, going live on 19 January 2026. This upgrade is designed to simplify your warranty process, enhance visibility, and minimize downtime across your fleet. It builds on our growing customer support portal, giving you access to essential tools such as real-time status updates.

Key Benefits for Your Operation

Streamlined submissions: Submit warranty and parts claims, as well as chargeable service requests, through intuitive online forms that capture all required details the first time.
Real-time tracking: Monitor your claims and receive live status updates.
Full visibility: Access historical claims, replaced parts, and service requests directly through AD24.
Efficiency gains: Reduce administrative time and benefit from faster processing.

From 19th January, simply log in to AD24* to submit your claims and service requests via the Customer Support Centre tile. No technical setup is required, and we’ll provide step-by-step guides to support the transition.

* AD24 account required. For access, request an account

Next Generation Bus - Service & Maintenance

Course
Highlights

Preventative & Corrective maintenance

Diagnostics

Electrical systems & ADEPT

2-3 Day Course

Obtain skills to safely perform preventative maintenance, corrective maintenance and initial diagnostics on vehicle systems that are found on all the next generation of electrically-driven vehicles.

This course can be combined with the Next Generation Bus Familiarisation course. Alternatively, strategically separating the two courses allows your team time to understand the bus to bring questions to the service and maintenance session. Diagnostic equipment is covered in these courses, however complex diagnostics and sub-assembly specialist areas would be covered in dedicated courses.

Training your staff on all our key systems will help them face future challenges with confidence.

Topics covered can include:
• Servicing basics and scheduled tasks
• Preventative maintenance
• Corrective maintenance
• Diagnostics
• Basic troubleshooting
• Electrical systems & ADEPT

Course content

Classroom presentation, with demonstration, identification and testing
Servicing and scheduled tasks
Preventative maintenance
Corrective maintenance
Diagnostics and basic troubleshooting
ADEPT electrical systems overview

Additional Information

Students must provide their own clean safety shoes for workshop areas.
Certificate awarded to successful delegates.
Joining instructions and site information will be sent to you.

Right Course. Right Time. For you.

Talk to us about training

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